{"id":4164,"date":"2011-12-21T17:00:50","date_gmt":"2011-12-21T17:00:50","guid":{"rendered":"http:\/\/blog.ethicalsuperstore.com\/?p=4164"},"modified":"2020-11-27T15:22:16","modified_gmt":"2020-11-27T15:22:16","slug":"the-circle-of-ethical-shopping-part-2","status":"publish","type":"post","link":"https:\/\/www.ethicalsuperstore.com\/blog\/festivals\/the-circle-of-ethical-shopping-part-2\/","title":{"rendered":"The Circle of Ethical Shopping (Part 2)"},"content":{"rendered":"

Behind the Scenes<\/h2>\n

\"\"<\/p>\n

Now, I happen to know one of the warehouse supervisors very well [editor’s note, they live together!] and I very often get a full and frank account of what goes on in the fulfilment warehouse on a daily basis.\u00a0 So I know how hard those guys work, making sure orders are correct, secure in their parcel and dispatched on time.\u00a0 Especially at this time of year, when we hunched up PC dwellers are asked to help out by picking some orders or wrapping some gifts, I think it helps everyone involved in the circle of ethical shopping understand just how hard we all work to make your shopping experience special.<\/p>\n

Whatever you\u2019re celebrating at this time of year, Christmas, Hanukkah, the Solstice, I think it\u2019s important to recognise everyone involved in the circle, from the buyers and marketeers, designers and IT geeks (no offence guys!), web content and stock controllers to the pickers, packers and drivers, who were all working hard to help make your celebrations ethical.<\/p>\n

We\u2019ve all worked extremely hard this year to concentrate efforts towards optimising this whole process and we\u2019re proud to say, our service is the best it\u2019s ever been.\u00a0 In April this year, we asked an independent review company<\/a> to work with us who send an email to our customers on our behalf asking our customers to rate their experience out of 5 stars and share your thoughts with the world.<\/p>\n

\"\" Since we started, we\u2019ve already had over 2,600 reviews.\u00a0 We have an average star rating of 4.7\/5 and an impressive 99% approval rating!This process is not all to do with blowing our own trumpet though.\u00a0 If a customer has had problems with their order, it gives us the opportunity to hear about those problems and do what is needed to make things right.<\/p>\n

So if any of you receive one of these emails asking for a review, please take a couple of minutes of your time to complete it.It helps to keep us on our toes and it gives shoppers the confidence to choose Ethical Superstore<\/a> based on real experiences.\u00a0 If you had great service, tell everyone.If something went wrong, let us know and we\u2019ll pull out the stops to put things right.<\/p>\n

So thanks for reading, if you got this far!I hope you feel a little more clued up on how this all works and thankful, as I am, to all who make it work.<\/p>\n

I wish you all a very, very Merry Christmas from everyone at EthicalSuperstore.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Behind the Scenes Now, I happen to know one of the warehouse supervisors very well [editor’s note, they live together!] and I very often get a full and frank account of what goes on...<\/p>\n","protected":false},"author":39,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"class_list":["post-4164","post","type-post","status-publish","format-standard","hentry","category-festivals"],"yoast_head":"\nThe Circle of Ethical Shopping (Part 2) - Ethical Blog from Ethicalsuperstore.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ethicalsuperstore.com\/blog\/festivals\/the-circle-of-ethical-shopping-part-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Circle of Ethical Shopping (Part 2) - 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